Managed network services

ISP network engineering,
when you need experts

ISP Triage is a network services provider first — design, deployment, troubleshooting, and migrations for operators running real gear. Remote and scheduled work from engineers who live in MikroTik, Cisco, Ubiquiti, and HP environments every day.

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$195/hr starting rate  ·  break/fix, projects, and consulting

ISP Triage network core rack
What we do

Hands-on MSP for ISPs

Not a ticket queue into a generic NOC — direct access to engineers who understand ISP operations, subscriber impact, and the routers you actually run.

Use us for a single outage, a migration weekend, or ongoing consulting without hiring a full-time senior network team.

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Design & architecture

BGP, IPv6, MPLS, BNG/CGNAT, DNS, and overlay fabrics built for your scale and growth plans.

Deployment & migration

New POPs, RADIUS cutovers, wireless backhaul, and vendor migrations with minimal subscriber pain.

Break/fix & optimization

Config clean-ups, queue tuning, FastNetMon integrations, and the “why is this slow?” investigations.

Ongoing support

Planned maintenance windows, overnight changes, and white-glove support when your team is stretched.

Vendor depth

Built for your stack

We specialize in the equipment ISPs deploy in the field — MikroTik, Cisco, Ubiquiti, and HP — not generic enterprise tooling. Most plants mix two or more of these, and the work is making them behave like one system.

MikroTik RouterOS and CCR cores. Cisco IOS and Catalyst. Ubiquiti UniFi and airMAX. HP Aruba / ProCurve switching that still carries a lot of access layers.

If that is what you are running, tell us about the plant and we will say whether we can help.

Cisco, MikroTik, Ubiquiti, and HP with a network engineer
Also in our toolbox

Platforms we integrate and operate

Mikrotik Cisco Ubiquiti LibreQoS Cloudflare FastNetMon OVHcloud HP
Also available

Need software that matches how you run the network?

Many clients start with engineering help — then adopt ISP Triage CRM when they want billing, RADIUS, maps, and QoE in one place. The platform is optional; the expertise is not.

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ISP CRM platform

Run the business behind the network

Multi-tenant CRM for ISPs: customers, billing, RADIUS, multi-vendor gear, GIS plant, ticketing, and QoE intelligence — one record per subscriber from lead to support call.

Platform features Book a platform demo
Message from programmers

CRM & billing

Leads, invoicing, Stripe, US/Canada tax, portal.

RADIUS & auth

PPPoE, MAC auth, bundles, live sessions.

QoE monitoring

LibreQoS scores and proactive tickets.

GIS & plant

Fiber, wireless, copper on the map.

MCP assistants

Ask Grok, ChatGPT, or Claude in plain English.

Platform advantage

Fewer tool switches for your front office

When engineering and operations share one system, subscriber changes reach routers faster, billing stays aligned, and QoE drops become tickets — not churn. We built the CRM because we operate networks, not the other way around.

Ping utility as an example

A small Python app that sits on the network and collects host latency, then ships results into this view. Park it behind the firewall on a Raspberry Pi or any quiet box in a POP — it is meant solely for monitoring. No extra dashboard, and it does not manage gear, but will eventually.

ISP Triage monitoring and host latency

Start with engineering help

Tell us what you're working on — outage, migration, or greenfield design. We'll scope it honestly and quote from $195/hr.

Platform overview Contact us

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